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H
HRW299
New Participant
June 9, 2011
Question

Merged CHM Help Files Displayed in Multiple Windows

  • June 9, 2011
  • 1 reply
  • 439 views

For a number of years I've successfully run a large merged CHM help system. A few weeks ago, the individual merged files started to be displayed in their own windows instead of the 'umbrella' main window (as worked fine before). I use RoboHelp X5 on Windows XP - recipients have XP, Vista, latest Windows etc etc.

Viewing is successful on my PC but others have the problem, particularly with older files that have been reworked recently (but no changes that would affect the window). A search will not find anything in one of the files that display in their own window.

Anyone got any ideas?

This topic has been closed for replies.

1 reply

RoboColum_n_
RoboColum_n_
Brainiac
June 9, 2011

This is normally caused by one or more of the merged projects having different window or SSL settings. Go through all your projects religiously and ensure they all have the same settings.

  The RoboColum(n)   @robocolumn   Colum McAndrew
H
HRW299Author
New Participant
June 9, 2011

Thanks Colum.

I've already started this and found some diffenerces but to no effect on the final display yet - I'll obviously have to check more diligently.

What are SSL settings?

Is anything retained in computer memory when the help is closed (e.g. the last search) and can this be cleared out?

Jeff_Coatsworth
Jeff_Coatsworth
Community Expert
June 9, 2011

Single Source Layout - those recipes that generate the component parts of your final help project

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